A few examples of what we stores include: (i) name, email address and demographic information that the customer provide when the customer enroll or take part in site activities and information provided in search requests or questions that the customer submit to the site. The customer can visit our website without revealing the customer’s identity or any personal information, but the customer may be unable to access certain options, offers and services. We track the Internet address of the domains from which people visit us and analyze this data for trends and statistics, but the individual user remains anonymous.
For better management of the site, we may
(i) log the customer’s browsing history,
(ii) log non-personally-identifiable information, including IP address, profile information, aggregate user data, and browser type, and
Our Customer Care department may contact the customer in response to the customer’s inquiries, to provide services at the customer’s request and to manage the customer traveling/ticketing requirement. We will communicate by email or telephone in accordance with the customer’s wishes.
Except as specifically set forth below, it is our policy not to provide the customer’s personally identifiable information to our advertisers unless the customer make the choice to share it with them. We occasionally pass personally identifiable information via a secure interface to certain of our advertisers for the purpose of making it easier for the customer to sign up for their offers, however, this information is only to be used by the advertiser if the customer agree to submit the information to the advertiser for the purposes of completing an offer.
We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the customer’s information and are prohibited from using that information for any other purpose.
We may share non-personally identifiable information collected in aggregate, anonymous form with advertisers or other third parties so that they may better evaluate what products and services are most appealing to different segments of our member base. We do not disclose the customer’s first name, last name, address, email address, or any other personally identifiable information to these third parties unless the customer give his express consent.
We occasionally send the information we gather about our Members to trusted third-party data processors to organize, process and/or analyze the data on our behalf. We use this information to enhance our program offerings; namely to tailor advertisements, updates, and offers to the customer particular interests and to ensure that the customer opt-out requests are honored. All such third-party data processors are prohibited from using the customer’s personal information except to provide these services to us. They are contractually bound to observe the strict policy stated herein, so the customer can rest assured that the confidentiality of the customer personally identifiable information will be maintained. Security We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect the customer’s personal information, we cannot guarantee its absolute security.
Address : Head Office, Third Floor, Airlines Bldg, M.G. Road, Kochi – 682 011